Launching the inaugural ESG report and drafting short, medium and long term sustainability goals
- Client: Confidential
Services Provided
- Benchmarking
- Materiality Assessment
- ESG goal setting & reporting
Our client, a privately owned multinational company, with 2000 employees, was falling behind the competition. Its peers, a mix of public and private companies were promoting their sustainability efforts to attract new customers and employees.
Although they were funding several innovative and unique programs to support Diversity & Inclusion, Indigenous education, tree planting and so much more, there was a gap in reporting this to their internal and external stakeholders. Hence, they were not getting the recognition they deserved.
THE CHALLENGE
The organization was spread across time zones and countries. Since, the leadership was so focused on growing into new territories and serving their clients, it needed help to get it’s own ‘house in order’ with regards to sustainability reporting. The CEO admitted that not only were they losing bids on account of customers being unclear about their ESG efforts, but also facing a risk around recruitment and attrition, considering the importance of ESG to all employees, particularly Gen Z.
OUR APPROACH
We benchmarked the company against its peers to better understand its position. Next, we led a comprehensive materiality assessment to understand what was important to their employees, customers, and suppliers. Working with a cross-functional team that included marketing, human resources and procurement, we developed it’s first ESG report for their diverse stakeholders. We also partnered with their Board and C-suite to craft short-, medium- and long-term goals.
THE IMPACT
The report was launched and was very well received, helping position our client among the leaders in their peer group.The CEO stated on LinkedIn: “Thank you Lisa for your contribution, such a great pleasure to work with you and your team 😊” We’ve been asked to return every two years to support this company on their ESG journey.